Out of bandwidth and need the right lead? Turn to project leadership from Optimize for:

Rapid Implementation

To quickly roll out new PMS or analytics platforms to quickly receive efficiency benefits and gain needed reporting.

Flexibility

DSO’s benefit from having Optimize lead the technology initiative in partnership with an elevated team who already has positive relationships throughout the organization provides the best of both worlds, experience and rapport.

Cost Savings

To avoid hiring an FTE that will need a role after the technology has been implemented

Positive Energy

Optimize has consistently been recognized for an engaging style with a high energy enthusiasm to create a sense of positive anticipation for what the new technology offers. Major software technology changes can be highly stressful and bringing in technical expertise combined with a positive personality and high eQ provides top notch support for the DSO’s team.

DSO Expertise

To not only implement new software, but also incorporate best practices

Custom Workflows

As Optimize works directly for the DSO, we establish workflows and best practices at the intersections across different software and teams. For example, we design solutions across the practice management system to address RCM and accounting needs as well as HR and analytics platforms - and document these for the CFO, controller, RCM lead, regional managers and office managers.

Execute Well

DSO’s who have seen an initiative fail know the incredible waste of time and money that causes. DSO’s who prefer to avoid known land mines with software adoption and recognize that poorly structured RCM and reporting result in negative patient experiences, reduced collections success and frustration with inaccurate data.

Hear from past clients:

  • "Improve Unallocated Payments accuracy for 55 locations: Riccobene Associates Family Dentistry As our group has 55 offices and continues to grow, it’s critical to trust the numbers coming out of our PMS system. We ran an unallocated payment report across all our offices and Denticon showed this to total several million dollars, but that just didn’t make sense so we decided to figure it out. The only way to solve for this is to manually research each patient account to categorize these unallocated amounts into pre-payments for upcoming patient visits, errors or true credits. We partnered with Jill at Optimize Dental Consulting to assemble a team of dental office professionals familiar with patient ledgers to work through a list of patient accounts, to serve as the point of contact for this team and to create an SOP guide for unallocated payments. Over two months, thanks to the Optimize team and our internal resources, we were able to determine that our true credits were actually 73% less than the original report reflected. Now, we trust our financials and can more accurately show our AR. We believe any DSO that wants to gain an accurate picture of AR and unapplied payments would benefit from this type of project and working with Optimize Dental."

    - Kristel Stiles, Revenue Cycle Manager, Field Operations at Riccobene Associates Family Dentistry

  • “This was the smoothest practice management transition I’ve ever gone through – in medical or dental. It was exponentially smoother than anything I’ve experienced.”

    — Rene Sauertieg, Operating Partner at Cafe Capital

- Patrick Malloy, Founder of P1 Dental Partners shares comments on working with Jill Nesbitt.

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Meet the Founder: Jill Nesbitt, MBA

  • Former Customer Success Manager for Henry Schein One working with the largest DSO’s across the US to maximize technology

  • Administrator for a multi-specialty group practice (GPs, pedo, ortho, perio & oral surgery)

  • Training manager for a regional DSO with centralized operations

  • Faculty at the Dental Business Institute

  • Speaker at DEO Summit, ThriveLive, AADGP, Yankee Dental

  • International Coach Federation trained at the Professional Certified Coach level

  • Author of numerous published articles, including Cover article of Dental Economics 2015

  • State-level Baldrige award winner for our group practice

  • AAAHC accredited

  • National Customer Success Manager of the Year (inaugural year) & President’s Club recipient twice