Technology doesn't improve
your practice.
Adoption does.

We help dental practices navigate the complexity of technology implementation so you can manage effectively today and scale tomorrow.

Vendor Adoption Journey

STARTADOPTED!!!!!
!
Common pitfalls
Guided path
What We Do

Buying software is easy. Getting your team to adopt it is not.

Independent, product-agnostic guidance shaped by 98+ years of dental operations expertise.

Free • Takes 2 minutes

Get Your Implementation Guide

Tell us what you're planning, and we'll show you the exact milestones, pitfalls, and questions you need to address—customized to your situation.

When You Want Implementation Done Right and On Time

We fill the gaps in time, bandwidth, and expertise so your team stays steady and your rollout stays on track.

Protect Overhead

You don't have to hire an FTE

Expense the Project

If you don't have budget to add headcount or just need help for a specific project, we step in to lead the implementation — so your EBITDA stays intact.

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Project-Based EngagementFlexible ResourcingNo Long-Term Commitment
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Free Resource

PMS Decision Intelligence Guide

9 vendors compared · 500+ data points · Used by 200+ location DSOs

Why We're Different

You Deserve a Product Agnostic Guide

Vendors tell you how their software works. We evaluate your business objectives, workflows, and structure, then customize the most effective path to measurable outcomes.

100% Independent

We evaluate solutions based on your needs, not vendor relationships. Zero bias.

Dental Operations Leaders

From single dental practices to 200+ location DSOs, we know how to implement at scale.

Deep Software Expertise

We get in the weeds—how each system works, where the gaps are, and how to smooth the workflows.

Destination-First Methodology

We start with your goals and design the implementation around them, not around a vendor's product lineup.

98+
Years Combined Experience
1000+
Locations Implemented
0
Vendor Obligations
100%
Aligned With Your Outcomes

Measurable Outcomes

Results That Impact Your P&L

Every technology decision should drive measurable business outcomes. Here's what success looks like when the right technologies are coupled with world-class implementation.

↑ Revenue

Accelerate Case Acceptance

When patients understand their options and feel supported financially, they are more likely to say yes to care. Improve case acceptance with digital treatment presentations and financing tools that make decisions easier.

Powered By

Treatment PlanningPatient FinancingDigital Presentation
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Client Work

From Strategy to Execution

Real partnerships. Real challenges. Real outcomes. See how we help dental organizations navigate critical technology decisions and execute implementations that deliver results at scale.

Featured Case Study

Aligning 60 Locations on a $6M Technology Decision

Jefferson Dental needed to select a new PMS and rationalize a fragmented tech stack across their 60-location organization. We led a structured, workflow-driven evaluation — not a demo tour.

60Locations
12Vendors Evaluated
$6M5-Year Investment
Read the full case study

"The Optimize team delivered exactly what we needed — project management to keep us on track and deep insight into the various options and how they would fit our organization."

Geoff Wayne, CEO — Jefferson Dental

Key Outcomes

  • Workflows fully documented and translated into system requirements
  • Leadership gained a unified view of the entire tech stack
  • True cost understood across subscriptions, utilization & RCM
  • All departments aligned on a single platform and direction
  • High-stakes decision made with confidence and structure

Streamline RCM

Scale without adding RCM headcount

A 4-location group preparing to add 2 offices believed they needed 2-3 new RCM hires. Workflow assessment revealed the opposite.

40Hrs/mo saved
0RCM hires needed
2Offices added

Key Outcomes

  • 40 hours/month of RCM tasks eliminated through workflow optimization
  • Zero new RCM hires needed to support growth
  • 2 additional offices successfully onboarded without added headcount

Multi-Location DSO

Complete digital transformation for 20 locations

Cloud migration, new PMS implementation, standardized schedule templates, and online booking launched across 20 locations simultaneously.

20Locations
39Providers
100%Cloud

Key Outcomes

  • Standardized schedule templates deployed across all 20 locations
  • Online booking rolled out to every practice simultaneously
  • Centralized reporting and analytics infrastructure launched

Hurricane Response

On-schedule go-live through crisis

Multi-location group completed go-live on schedule despite one office being without power for 2.5 weeks due to hurricane damage.

0Delays
2.5Weeks no power
100%Data safe

Key Outcomes

  • Remote setup completed while teams managed hurricane response
  • Continuous patient communication maintained via digital tools
  • Cloud PMS enabled overnight call center setup for impacted location
Meet Your Tech Navigators

Meet The Team Behind Optimize Dental

Optimize Dental Team - Your Tech Navigators

We are a team of dental operations leaders who have spent decades inside private practices and large DSOs implementing technology, fixing broken workflows, and helping guide organizations through complex change.

We are product-agnostic, privately owned, and focused on serving your business so you get the results you deserve.

Jill Nesbitt, our founder, brings more than 25 years of dental operations and technology experience to the group. She spent 15 years running a multi-specialty practice and later led strategic customer success programs for Henry Schein One, where she worked with some of the largest DSOs during the industry's cloud transition. Her experience shapes the methodology our entire team uses today.

Experience Highlights:

  • 25+ years dental operations and technology expertise
  • Strategic Customer Success Manager at Henry Schein One
  • Advisor to a 400+ location DSO
  • Pioneer in destination-first technology strategy

Not Sure Where to Start?

Whether you're evaluating a PMS switch, planning a multi-location rollout, or optimizing what you already have—your roadmap starts here.

Already know what you need? Schedule a call

No pressure. No vendor pitches. Just honest guidance from an independent expert.